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DATA COLLECTION AND VERIFICATION PROJECT

About the Project

uMgungundlovu District Municipality has appointed water meter audit contractors to visit all stands
within the uMgungundlovu District Municipality for the purpose of a complete data audit. Data
Auditors need access to your property to ensure that all proclaimed stands are metered; that correct
meters are linked to the correct properties and correctly serviced. The exercise will help the
Municipality understand the challenges that customers face regarding the conditions of metering and
will ensure that customers are serviced effectively. Furthermore, the exercise will confirm that
correct data is used for billing.

uMGUNGUNDLOVU DISTRICT MUNICIPALITY DATA AUDITORS WILL BE IN YOUR AREA

  • The audit team visiting your property will:

    • Wear lime reflective jackets with
      uMgungundlovu District Municipality
      logo on the front and the contractor
      logo on the back.
    • Be in possession of identifications
      cards.
    • Be in possession of an audit
      authorization letter from UMDM.
    • The UMDM urges you
      to welcome the
      auditors into your
      homes and business
      premises so that the
      municipality can
      improve its services to
      you.
  • What the data auditors will require:
    • Your Name and Surname,
    • Contact details, Property
      ownership (Owner /
      Tenant),
    • Technical meter
      information.

For further information please email:
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or contact:
UMDM (Call Center is open 24hrs)

Telephone: 0800864911

Audit Queries
(Operating hrs 08:00am- 05:00pm; Monday to Friday) Telephone: 033 897 6721 / 6985

For up-to-date audit schedule and interactive
reporting please go to www.umdm.gov.za and
click on Water Meter Audit link.

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